Public SectorGovernment and public sector organizations are under constant pressure to do more with less, but at the same time maintain a high level of customer satisfaction. Furthermore, regulatory compliance adds pressure to constantly monitor and record who accesses critical and sensitive information, when and how. As governments move into the 21st century, making information available 24x7 to citizens and other agencies becomes a crucial objective. Self-service through online e-government services can greatly reduce costs and increase satisfaction and at the same time enable the organization to comply with national e-government initiatives. As most e-government services involve handling of highly sensitive information, securing these services is not only vital but also legally required. The challenges for a government organization looking to deploy online E-government services are: - How to guarantee that a person is who he or she claims to be.
- How to guarantee that the user is not allowed access to information he or she should not have access to.
- How to guarantee that information cannot be eavesdropped, copied or manipulated by any untrusted party.
PortWise can help organizations deploy secure and easy-to-use online e-government services that comply with regulatory requirements to make sure the organization is in full control of who has access to what, when and how. How Can PortWise help?
- Eliminate identity fraud – As governments implement online services, the need to protect their citizens against identity fraud becomes critical. By using strong authentication with national electronic IDs, government organizations can ensure users really are who they claim to be. Learn more >>
- Provide secure encrypted access to information – When citizens access public systems, a wealth of information is transmitted back and forth between the user and the organization. PortWise ensures that the information cannot be accessed by any untrusted party. Learn more >>
- Log user activity for audit and compliance - Know what your users are doing, what information they access, when and how. By capturing all user access activity information centrally, government organizations can easily meet their compliance regulations.
Learn more >> - Role-based authorization - PortWise does not only take into account who the user is but also which role the user has when requesting information. The same user may have different roles within the organization that gives different permissions, e.g. if the user logs on as an employed teacher versus that of a citizen.
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| | "PortWise has enabled us to make the seemingly unachievable achievable; to build a system that allows us to comply with government legislation and improve service delivery and quality of service delivery to our many end users immediately, while at the same time being flexible enough to help us meet the access and compliance challenges of tomorrow." | Margaret Esler, East Staffordshire Borough Council |
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