We take the support needs of our customers and partners very seriously.

License Support

If you have inquires regarding or issues with you PortWise license please send an e-mail to license-support@portwise.com with the following information:

• Your name
• Your e-mail address
• Your phonenumber
• Your organization
• Your current license file

Please note if you don't have a license file you need to request it through your PortWise reseller.

Product Support

If you are an existing customer or a PortWise Partner and would like to access our knowledge database, raise a service request or speak to a PortWise support engineer then please
sign-up for a PortWise Support Portal account >>

Note that the PortWise Extranet account is personal and requires a corporate email address. Email service accounts, such as Hotmail, gmail, and Yahoo are not permissible. Please allow 5 working days for account activation.

If you are experiencing problems with your existing PortWise Extranet account, please send mail to account-support@portwise.com.

Already signed up, just go to: connect2.portwise.com

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